FAQ Shipping/Exchanges

Due to the 'Made to Order" nature of our products, our construction & shipping policies are as follows:

Pillow Covers: 7-10 Business Days for Construction

Table Runners: 7-10 Business Days for Construction

Drapes: 4-5 Weeks for Construction

Shower Curtains: 4 Weeks for Construction

Construction time is not the shipping time.  Shipping estimates are based on the shipping method selected. Example: Ground may take 5-7 days, whereas USPS Priority is 3-4 Days and Fedex 2nd Day Flat rate is 2 business days. 

If you have any questions or concerns about construction or shipping timelines please do not hesitate to reach out to us before placing your order. 

We recognize the need for rush orders, especially for a special event, and we will do our best to meet your needs.  Please message us before placing your order and provide us with your special needs. 

 

DUE TO THE MADE TO ORDER NATURE OF OUR PRODUCTS WE OFFER EXCHANGES WITHIN 7 BUSINESS DAYS WITH SHIPPING AT THE COST OF THE CUSTOMER. Exchanges are offered for non customized table runners, shower curtains, and pillow covers.

DRAPES and CUSTOM ORDERS ARE NON-REFUNDABLE / NON-EXCHANGEABLE

Should you have any problems with your order, please reach out to us right away so we can help resolve any concern.